Return & Refund Policy — MyAce

At MyAce, your satisfaction is our top priority. If you’re not completely happy with your purchase, please review our return and refund guidelines below:

1. Return Window

  • ✔ You may initiate a return within 3 to 5 days from the date of delivery.
  • ✔ Returns requested after this period may not be accepted.

2. Eligibility for Returns

To qualify for a return:
  • ✔ The item must be unused, unworn, and in its original packaging.
  • ✔ The product should be in resalable condition.
  • ✔ Items marked as sale, clearance, or promotional may not be eligible for return.

Certain products may have additional return restrictions based on hygiene or safety.

3. How to Initiate a Return

  • ✔ To start the return process, please email us at [gurmeetjoia82@gmail.com].
  • ✔ Include your order number, reason for return, and relevant details.
  • ✔ Our team will guide you through the return procedure.

4. Refund Process

  • ✔ Once we receive and inspect the returned item, we will process your refund.
  • ✔ Refunds will be issued to the original payment method used during purchase.
  • ✔ Please allow 3 to 4 business days for the refunded amount to reflect in your account.

5. Shipping Costs for Returns

  • ✔ Original shipping charges are non-refundable, unless the return is due to a mistake on our part (e.g., wrong or defective item sent).
  • ✔ Return shipping costs are the responsibility of the customer, unless otherwise specified.

6. Exchange Policy

We currently do not offer direct exchanges.
  • ✔ If you wish to exchange an item, kindly return the product for a refund and place a new order separately.

For any return or refund-related assistance, feel free to contact our support team at [gurmeetjoia82@gmail.com].

Thank you for choosing MyAce — We’re committed to providing quality products and reliable service.